Frequently Asked Questions
Who can play escape games?
You can play this game together with your friends, family members, colleagues from work or play it as a corporate game and have fun with them for one hour or more.
Escape Code is suitable for everyone who enjoys mystery and problem solving and thinking outside the box.
Our games are suitable for Families, friends, students and teachers, tourist, gamers, corporate companies and for team building events.
How many palyers can participate with me?
Can our group play alone?
Why should I play an escape game?
We offer you an experience different from other classic activities done as a group.
You can find the opportunity to test your concentration, observation, problem solving, team working and decision-making competencies in practice and we assure you that you will have great fun.
How do I book a game? Can I cancel or reschedule my booking?
To book at any of our locations, you may use any of the below options:
What languages are available for the games?
Most of our games are offered in English & Arabic
How long is each game?
Our games are designed for 60 minutes of intense fun!
Plan to spend 15 minutes prior to each game preparing and briefing and 15 minutes after each game to debrief, discuss your group achievements and take group photos.
Is there an age limit for the participants?
We recommend our games for ages 12 and above.
Nonetheless, younger ones (9-12 years old) are welcomed to play if they are accompanied by a responsible adult who can guide them and supervise them.
((Children under 9 years old are not allowed to participate)) as our puzzles are designed in a difficulty level to be solved by adults.
Please note that THE SAW & THE HAUNTED HOUSE escape game can be a little intense for kids under 16 years old. That is why we classified them as 16+
After all, Escape Games are considered a sort of entertainment for adults.
How can I pay? Do I have to pay in advance?
You don't have to pay in advnace, we do not take advance payments for individual bookings.
You may pay when you arrive at our venue before starting your game.
Kindly make sure to arrive 15mintes prior you brooking time.
How difficult are the puzzles? It's my first time playing!
It depends on your gaming level. We have Easy, Medium and Difficult level puzzles to suit everyone. But don’t worry! Our puzzles have been designed to be difficult enough to provide a challenge while at the same time ensuring that everyone has a great time.
We've designed a wide variety of different puzzles that need all different types of skills to tackle.
Remember, you are not alone, teamwork is required to complete your escape mission and everyone has something to contribute, so ask your friends! Team Work is essential!
If after all your efforts you're still stuck, don't worry, our friendly game masters will be able to provide you with a few hints to help during your entire experience.
Am I really going to be "LOCKED" in a room? What if I need leave the room?
You will be in a room with a locked door, which adds more challenge to the experience.
Can you accommodate large groups, private events or corporate team building events?
Absolutely! We love hosting large groups, private and corporate team building events as our challenging games are a fantastic way for team building to test your critical thinking, co-operation and ability to work quickly as a team in an exhilarating and fun escape rooms.
We love hosting large group events! At Escape Code a multipurpose room is dedicated for such activities, and if you provide us with sufficient notice, we can run simultaneous games for large groups.
Kindly send your inquiry to: info@escapecode.co or call us during opening hours and we will be glad to make the necessary arrangements.
Can I take my cellphone with me inside the room to take pictures or videos?
Regretfully no, photographs and video recordings are strictly not allowed in the rooms. You can use them outside the game rooms before/after but not in the game rooms during the game session. As much as we want to allow players to capture the beautiful experience on their cameras, but at the same time, we need to protect future players from video spoilers.
All players entering to game rooms will be asked to place their personal belongings in the lockers with keys located at the reception area before they enter the game rooms.
What are you regular working hours?
Nakheel Centre
Sunday - Wednesday : From 10:00 am - 12:00 Midnight
Thursday - Saturday : From 10:00 am - 1:00 Midnight
City Centre
Saturday - Wednesday : From 10:00 am - 10:00 pm
Thursday & Friday : From 10:00 am - 12:00 Midnight
Do you have a Prayer Room, Parking or Restrooms?
As we are located in a mall:
The prayer room is just at a walking distance from Escape Code venue.
The mall has sufficient & spacious parking lots around it.
Mall bathrooms are close to Escape Code venue.
Where is Escape Code located? How Many branches do you have?
We have 2 Branches:
What type of games does Escape Code offer?
We have many types of interesting & challenging escape games:
Real Life Escape Games
Virtual Reality Escape Games
Portable Escape Games
Private Room Escape experiences
Online Escape games (Coming Soon)
Team Building activities